This privacy policy applies to aussieproperty.com Pty Ltd – ABN 47 169 499 496 and its related bodies corporate including SMATS Services (Australia) Pty Ltd (we, us and our).
aussieproperty.com and its related bodies corporate including SMATS Services (Australia) Pty Ltd is bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act). The APPs are designed to protect the confidentiality of information and the privacy of individuals by regulating the way personal information is collected, used, disclosed, and managed. Personal information has the meaning given to it in the act. Personal Information, generally speaking, is information or an opinion relating to an identified, or reasonably identifiable, individual.
We are committed to protecting your privacy. This policy explains how your personal information may be collected and held and how that information is used and with whom the information is shared. It also sets out how you can contact us if you have any queries or concerns about this information.
Our privacy policy may be reviewed from time to time to take account of new laws, technology, changes to our operations and practices and the changing business environment.
We through our Privacy Officer, are happy to provide further details as to the extent to which we are required to comply with the APPs should any person wish. Alternatively, further details of the obligations imposed upon organisations under Australia’s privacy laws can be obtained directly from the office of the Australian Information Commissioner (Commissioner) or by reference to the APPs and the Commissioners associated guidelines at www.oaic.gov.au
We may collect personal information from you directly or via your use of our services. We will only collect personal information which is reasonably necessary for, or directly related to, our functions or activities.
Sensitive information is any information about a person’s racial or ethnic origin, political opinion, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal record or health information.
We will not ask you to disclose sensitive information, but if you elect to provide sensitive information it may also be captured and stored.
The types of personal information held by us includes the following:
Personal information may be collected by way of forms filled out by individuals, including via online forms, live chat, surveys, emails, telephone conversations, online user-generated content and market research, face-to-face meetings, events and interviews. Where necessary and with your consent, we supplement the information we receive from you with information from third party sources for the purpose of providing our tax, finance, and property services including but not limited to individuals, agents and representatives (eg: lawyers, settlement agents, accountants, buyers, sellers, lessors, tenants).
We may be required to collect personal information by virtue of legal or regulatory requirements (eg: the Real Estate and Business Agents Act 1978).
You may in some circumstances have the option of not identifying yourself or using a pseudonym when you deal with us. However, if you choose not to provide information we need to fulfil your request for a specific product or service or to participate in standards development activities we may not be able to:
We may also collect statistical information about visitors to our website using web analytics and session recording technology provided by third party service providers such as Google Analytics. These services use Cookies to assist us in understanding how visitors access and utilise our site. Generally, this information cannot be used to identify particular individuals. However, in some circumstances it may include a visitor’s internet protocol (IP) address, which could be linked to an individual.
You can find out more information on how Google uses data when you use Standards Australia’s sites or apps at www.google.com/policies/privacy/partners/
When you view our advertisements on a Third Party website, the advertising company uses ‘cookies’ and in some cases ‘web beacons’ to collect information such as the server your computer is logged onto, your browser type, the date and time of your visit and the performance of their marketing efforts.
When you access our website after viewing one of our advertisements on a Third Party website, the advertising company collects information on how you utilise our website (eg: which pages you view) and whether you complete an online application.
We use ‘cookies’ to provide you with better and more customised service and with a more effective website.
A ‘cookie’ is a small text file placed on your computer by our web page server. A cookie can later be retrieved by our webpage servers. Cookies are frequently used on websites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your internet browser.
We use cookies for different purposes such as:
Your IP address is the identifier for your computer when you are using the internet.
It may be necessary for us to collect your IP address for your interaction with various parts of our website.
When you send an online or live chat enquiry to us, we retain the information contained in that enquiry. We are able to then use that information to provide any services that you require.
The security of your information is very important to us. aussieproperty.com will take reasonable steps to protect personal information from misuse and loss, unauthorised access, modification, or disclosure.
We have put in place physical, electronic, and procedural safeguards in line with industry and regulatory standards.
We regularly review developments in security and encryption technologies. Unfortunately, no data transmission over the internet can be guaranteed as totally secure.
If we no longer require your information, and we are legally permitted to, we will take all reasonable steps to destroy or de-identify the information.
We take reasonable steps to preserve the security of cookie and personal information in accordance with this policy. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted).
We may use an external software platform or cloud storage to store the personal information we hold about you. The external software platform cloud storage and the IT servers may be located outside Australia.
We may disclose your personal information to overseas entities that provide support functions to us. You may obtain more information about these entities by contacting us.
aussieproperty.com may disclose your personal information to our related bodies corporate and third party suppliers, contractors and service providers for a range of purposes, including;
Your personal information will never be sold.
aussieproperty.com may need to outsource some of our administrative and other property related functions to external organisations including but not limited to advertising agencies, sign writers, building and garden maintenance contractors or consultants such as accountants, lawyers, surveyors, advisors, strata management, web hosting providers, IT systems, administrators, mailing houses, couriers, payment processors, data entry service providers, electronic network administrators, RP Data, debt collectors, government related bodies, Landgate, other real estate agencies, titles office, residential tenancies, bond authority, national tenancies database, real estate institutes,
Most of the above organizations are bound by express or implied confidentiality obligations to belle property. and other business advisor and consultants.
There may be circumstances aussieproperty.com has reasonable grounds to believe that the use or disclosure of your personal information is necessary to prevent a threat to life or health, or is required by law or to enforce the law.
We will not use or disclose sensitive information about you for direct marketing purposes unless you have consented to that kind of use or disclosure.
We may use your personal information for direct marketing purposes. If you do not wish to receive direct marketing communications from us or from other organisations, or wish to know the source of the information being used, you may submit a request to the Privacy Officer in writing to info@aussieproperty.com.
We do not generally disclose personal information to overseas third party entities in the course of our activities, unless it is necessary to our related bodies corporate located in a foreign country; or our data hosting and other IT service provides located in a foreign country; or third party service providers located in a foreign country; or required to comply with any rule, law, regulation, legal decision by a overseas government authority or regulator.
In the event that a disclosure is made in an oversea country the information will not be protected by the Australian Privacy Principles. By providing your details, you consent to your information being disclosed in this manner.
Our website is linked to the internet, which is inherently insecure. We cannot provide any assurances regarding the security of transmission of information you communicate with us online. We cannot guarantee the information you supply will not be intercepted while being transmitted over the internet. Any personal information you transmit to us online is at your own risk.
Our website may contain links to third party websites. We make no representations or warranties in relation to website links to third party websites or their privacy policies. Third party websites are responsible for informing you of their own privacy policies.
We will provide you with access to the personal information we hold about you. You may request access to any of the personal information we hold about you at any time. We may charge a fee for our costs of retrieving and supplying the information to you.
Depending on the type of request that you make we may respond to your request immediately, otherwise we usually respond to you within seven days of receiving your request. We may need to contact other entities to properly investigate your request.
There may be situations where we are not required to provide you with access to your personal information, for example, if the information relates to existing or anticipated legal proceedings, or if your request is vexatious.
An explanation will be provided to you if we deny you access to the personal information we hold about you.
If any of the personal information we hold about you is incorrect, inaccurate or out of date you may request that we correct the information. If appropriate we will correct the personal information at the time of the request.
We may need to consult with other entities as part of our investigation. If we refuse to correct personal information we will provide you with our reasons for not correcting the information.
Where you request access or correction to your personal information in writing to our Privacy Officer we will provide an initial response to you within 14 days of receiving your request. Where reasonable, and after our investigation, we will provide you with details about whether we have corrected the personal information within 30 days.
We may refuse to disclose personal information where in aussieproperty.com’ opinion providing you access may create a serious threat to the life or health of any individual or may be unreasonable intrusion into the privacy of another individual; or would be unlawful; or may prejudice an investigation of possible unlawful activity, or may prejudice enforcement of law; or denying access is specifically authorized by law.
If we collect government identifiers, such as your tax file number, we do not use or disclose this information other than authorised by law. We will never use a government identifier in order to identify you.
If you are concerned that we have not complied with your legal rights or applicable privacy and data laws, you may make a formal complaint to our privacy officer – info@aussieproperty.com and we will take all reasonable steps to ensure an assessment is completed within 90 days. If an eligible breach is confirmed, as soon as practicable aussieproperty.com will provide a statement to all of the individuals affected, including details of the breach and recommendations of the steps individuals should take. A copy of the statement will also be provided to the Office of the Australian Information Commissioner (OAIC).
By using the aussieproperty.com website and engaging in any of the services promoted within I accept and acknowledge the following conditions:
Any complaints or correspondence in relation to this Privacy Policy should be sent to our Privacy Officer at:
aussieproperty.com (Australia) Pty Ltd
8/166 Brighton Road, Scarborough, WA 6019, Australia
Phone: +61 8 9205 6888
Email: info@aussieproperty.com
This document was last updated March 2024.
This disclaimer applies to this website, which is operated on behalf of SMATS Services (Australia) Pty Ltd – ABN 37 141 112 807 and its related bodies corporate (we, us and our) including but not limited to aussieproperty.com Pty Ltd.
Whilst all content has been carefully prepared and is believed to be correct, no warranty is given as to the accuracy, reliability or completeness of the information. No entity or person guarantees performance from advice or property. You must rely on your own research. The information on this website does not take into account your individual objectives, financial situation or needs. We recommend that you obtain financial, legal and taxation advice before making any decision. Prices are correct at the time of publishing. Images are indicative and for illustrative purposes only.
As overseas investments carry additional financial, regulatory and legal risk, investors are advised to do the necessary checks and research on the investment beforehand. All forms of investments carry risks, including the risk of losing all of the invested amount. Such activities may not be suitable for everyone.
Some content has been provided to SMATS Services, by other parties (Third Party Content). This content has not been independently verified. Third Party Content does not represent the views of SMATS Services. We are not responsible for, do not endorse for or make representations either expressly or impliedly concerning Third Party Content. Use of Third Party Content is complete at your own risk.
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© aussieproperty.com Pty Ltd ABN 47 169 499 496 t/a: aussieproperty.com Melbourne – VIC Real Estate License 080303L; aussieproperty.com Perth – WA Real Estate Licence 72871; aussieproperty.com Queensland – QLD Real Estate License 4552361 | NSW Investment Properties Pty Ltd ABN 82 160 527 159 t/a aussieproperty.com Sydney – NSW Real Estate Licence 10015774 | SMATS Services Pte Ltd (Singapore) Co/GST Reg. No. 199607493E t/a aussieproperty.com (Singapore) – CEA L3010356D | The information provided on this site is on the understanding that it is for illustrative and discussion purposes only. Whilst all care and attention is taken in its preparation any party seeking to rely on its content or otherwise should make their own enquiries and research to ensure its relevance to your individual circumstances. Privacy Policy & Terms of Use.